Time elapsed: 1 hour(s), 32 minute(s), 2 second(s) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Thanx Broni.here is the malware bites report: (minus my comps name) is my IP address on here? If so I want to remove it) If I closed your topic and you need it to be reopened, simply PM me. If you need more time, simply let me know.
I close my topics if you have not replied in 5 days. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. Once the computer is totally clean, I'll certainly let you know. Even if your computer appears to act better, it may still be infected. The cleaning process, once started, has to be completed. Keep updating me regarding your computer behavior, good, or bad. Never run more than one scan at a time. Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest. If you're stuck, or you're not sure about certain step, always ask before doing anything else. Your mistakes during cleaning process may have very serious consequences, like unbootable computer. Read all of my instructions very carefully. If some log exceeds 50,000 characters post limit, split it between couple of replies. Please HELP! My comp is a Gateway 64bit Windows 7 laptop. I figured it had something to do with the suspicious "Norton tech" so I uninstalled and reinstalled Norton and my comp was pretty much back to normal EXCEPT this C:\ Windows\ SysWOW64\cmd.exe window shows up briefly at start up and I recently noticed weird stuff happening like words are being rearranged by themselves etc. Then I reboot and this weird window starts showing up. I repeated my safe mode request and he replied "Enjoy your virus!" I figured out how to get out of safe mode and was able to find the folder the virus was in (via Google search) and removed the initial problem. We had a chat window up and he said, "is that all?". The tech refused to help me get out of safe mode after helping me get in and then he hung up on me. He kept going down in price but I had no $ to buy anything. HOWEVER the maybe Norton tech told me my comp was all screwed up and tried to sell me all kinds of stuff that I refused. I called Norton but they were no help so I was able to remove it on my own. 
This C:\ Windows\ SysWOW64\cmd.exe window began showing up after a Trojan virus shut down my comp. I have Ad-aware and Norton and intend to keep both because Norton now has a compatibility adjustment feature and has kept bugs off my comp. I have read several post in hopes of figuring out how to remove it but need someone to give me step by step instructions.
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